Privacy Policy

01 Introduction

rabet88 ("we", "us", "our") operates the online gaming platform accessible at rabet88.org, providing Filipino players with access to slots, live casino games, sports betting, bingo, sabong, and other entertainment products. In the course of providing these services, rabet88 collects and processes personal data about the individuals who use our platform.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by rabet88. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. This policy should be read alongside our Terms & Conditions, which govern your use of the rabet88 platform.

By registering an account with rabet88, accessing our platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

02 Data Controller

For the purposes of applicable data protection legislation, rabet88 is the data controller responsible for your personal data collected through the rabet88 platform. As data controller, rabet88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about this Privacy Policy or about how rabet88 handles your personal data, you may contact our data protection team at the email address provided in Section 14 of this policy. We aim to respond to all privacy-related inquiries within five business days.

03 Personal Data We Collect

rabet88 collects the following categories of personal data from users of the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (for example, self-exclusion records) or where you voluntarily provide such information in the context of a support interaction.

04 How We Collect Your Data

rabet88 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Technical data collected automatically when you access the rabet88 platform, including through cookies, server logs, and similar tracking technologies;
• Third-party sources: Identity and fraud-check data received from KYC verification providers, payment processors, and fraud prevention services where we engage such providers to verify your identity or protect the integrity of the platform;
• Publicly available sources: Information from public registers or databases where required for regulatory compliance or fraud prevention purposes.

05 How We Use Your Personal Data

rabet88 uses the personal data we collect for the following purposes:

• To create and manage your rabet88 account and verify your identity in accordance with applicable regulations;
• To process deposits, withdrawals, and other financial transactions on the platform;
• To deliver the gaming services you request, including personalising your experience based on your game preferences and history;
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities;
• To monitor your gaming activity for responsible gaming purposes and to apply any limits, cooling-off periods, or self-exclusions you have requested;
• To communicate with you about your account, including transactional notifications, security alerts, and support responses;
• To send you promotional communications about rabet88 offers and new games, where you have consented to receive such communications;
• To comply with our legal and regulatory obligations, including reporting requirements under applicable Philippine law;
• To improve the rabet88 platform through analytics, testing, and research.

06 Legal Basis for Processing

rabet88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, game delivery, and payment processing;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements and regulatory reporting obligations;
• Legitimate interests: Processing carried out for rabet88's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

07 Sharing Your Personal Data

rabet88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment service providers, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and screen for fraud or financial crime;
• Game providers: Software providers whose games are available on the rabet88 platform, to the extent necessary to deliver the game service;
• Regulatory authorities: PAGCOR and other applicable regulatory bodies, where we are required by law to disclose information about your account or gaming activity;
• Law enforcement: Police, courts, or other government authorities, where we are legally required or permitted to disclose information in connection with an investigation or legal proceeding;
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by rabet88 in connection with the operation of our business, subject to binding confidentiality obligations.

Where rabet88 shares your personal data with third-party service providers, we require those providers to process your data only on our instructions and in accordance with applicable data protection law. We do not permit third-party service providers to use your personal data for their own purposes.

08 Data Retention

rabet88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, rabet88 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements;
• Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial regulations;
• Gaming activity data: Retained for the duration of your account and for three (3) years following account closure;
• Support communications: Retained for two (2) years from the date of the interaction;
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Where personal data is no longer required for any lawful purpose, rabet88 will securely delete or anonymise it in accordance with our internal data disposal procedures.

09 Security Measures

rabet88 takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the rabet88 platform;
• Encryption of sensitive data at rest, including financial credentials and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the rabet88 platform;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rabet88 will notify you and any applicable regulatory authority in accordance with our legal obligations and as promptly as circumstances allow.

10 Cookies & Tracking Technologies

rabet88 uses cookies and similar tracking technologies on our platform to enhance your experience, maintain session security, and gather analytics data. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the rabet88 platform, including session management and security. These cannot be disabled without affecting platform functionality;
• Functional cookies: Used to remember your preferences, such as language settings and game display options, to personalise your experience;
• Analytics cookies: Used to collect aggregated, anonymised data about how users interact with the rabet88 platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

rabet88 does not use third-party advertising cookies or permit external advertising networks to place cookies on the rabet88 platform. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the rabet88 platform.

11 Your Data Rights

As a data subject, you have the following rights in relation to the personal data rabet88 holds about you. To exercise any of these rights, please contact our support team using the details in Section 14.

• Right of access: You have the right to request a copy of the personal data rabet88 holds about you, along with information about how it is being used;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is resolved;
• Right to data portability: You have the right to receive a copy of the personal data you have provided to rabet88 in a structured, commonly used, machine-readable format;
• Right to object: You have the right to object to the processing of your personal data where rabet88 relies on legitimate interests as the legal basis for processing;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

rabet88 will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.

12 Minors & Age Policy

The rabet88 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing casino-style online gaming. rabet88 does not knowingly collect personal data from individuals under the age of 21.

If rabet88 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued on an underage account will be forfeited.

If you are a parent or guardian and believe that your child has registered an account with rabet88, please contact our support team immediately so that we can investigate and take appropriate action.

13 Changes to This Privacy Policy

rabet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The updated policy will be published on this page with a revised effective date.

Where changes to this policy are material — meaning they significantly affect how we collect, use, or share your personal data — rabet88 will notify registered members via email or an in-platform notification prior to the changes taking effect. Your continued use of the rabet88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how rabet88 is protecting your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way rabet88 handles your personal data, please contact our data protection team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may reach us via live chat support available on the rabet88 platform, or by email. Our support team is available seven days a week to assist with privacy-related matters.

Please include your registered email address and a clear description of your inquiry or request so that we can assist you as efficiently as possible. For data rights requests, please also indicate the specific right you wish to exercise.